Frequently Asked Questions

We may already have answers to some of your questions, check them out.

How do I open an account?

Our account registration process is as easy as clicking a 'Get Started' button anywhere on our website. This will take you to the account registration page, or your dashboard if you are already logged in.

Do I Have To Pay to Register??

No, you don't.

Is Demo Account Available?

Yes, We offer demo accounts to practice your trades before using real money.

What trading options are available?

We offer a wide varieties of options spanning across forex, including stocks and cryptocurrencies.

How do I contact Traderling?

We provide a variety of ways for you to contact Traderling. Visit the Contact Us page of our website to find contact information for the department that relates to your specific question or concern.

When will I see the proceeds from my sales in my account?

The proceeds from sales will be available T+1 from the session date of the sale.

How do I receive confirmations?

Confirmations are sent through emails, SMS and on the Traderling customer platform.

Can I change an equity account commission structure from flat fee to per share or vice versa?

Traderling allows you to change the commission structure in your equity account once, as a courtesy

Where can I find a glossary of common trading terms?

Visit the TradeStation University Trading Glossary for definitions to common trading terms.

What is the extension of pre-market trading hours for equities?

The extension of pre-market trading hours – starting at 6amET – for equities refers to the expansion of the time period during which investors can trade stocks before the regular market session begins. This extension allows traders to buy and sell stocks earlier in the morning, typically before 9:30 AM Eastern Time (ET), which is when the regular trading hours commence in the U.S.

What are the risks associated with extended pre-market trading hours?

While extended pre-market trading can offer opportunities, it also comes with risks. Liquidity during these hours is generally lower, which can lead to wider bid-ask spreads and increased price volatility. Additionally, news and events can have a more significant impact on stock prices when trading volumes are lower, potentially leading to abrupt price movements.

What futures contracts are eligible for reduced day-trade margin rates?

The reduced intraday margin rates are available for U.S Indices and select contracts in the following sectors: Currencies, Interest Rates, Metals and Energies. Reduced margin rates are also available on select Eurex products. Please reference the Futures Margin Rates page for more detailed information.